Quick Answer: How Do I Troubleshoot My HP Printer?

Why is my wireless printer not responding to my computer?

Outdated printer drivers can cause the Printer not responding message to appear.

However, you can fix that problem simply by installing the latest drivers for your printer.

The simplest way to do that is to use the Device Manager.

Windows will try to download a suitable driver for your printer..

Why the printer is not responding?

Printer is not responding When attempting to print in a wireless LAN environment, message Printer not responding may appear. There are several possible causes for this message. … The computer and access point (or wireless router) have lost connection. Restart the computer and then attempt to print again.

Why is my HP printer in error state?

The ‘HP printer is in an error state’ issue can also arise due to faulty or incompatible printer driver. However this can be fixed easily by updating or reinstalling the drivers. … The easiest way to find correct driver is by downloading it from the official HP website.

Why is my printer connected but not printing?

The printer you plugged in to a USB hub on a system with too many peripherals to accommodate a direct connection may refuse to work that way. … Shut down the printer and restart to reset on the printer end. If that is not the issue, check the connection at your wireless router and reset the router as well.

How do I fix HP printer not printing?

Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan DoctorDownload the HP Print and Scan Doctor.Run HPPSdr.exe from the download location on your computer.Once HP Print and Scan Doctor is open, click Start, and then choose your printer. … Click Fix Printing.

What to do if printer is not printing?

What to Do When Your Printer Won’t Print a DocumentCheck Your Printer’s Error Lights. … Clear the Printer Queue. … Solidify the Connection. … Ensure You Have the Right Printer. … Install the Drivers and Software. … Add Printer. … Check that Paper Is Installed (Not Jammed) … Fiddle with the Ink Cartridges.More items…•Aug 9, 2019

Is there a reset button on HP printers?

To restore your HP printer to factory-default settings, follow these steps. … Disconnect the power cable from the printer for 30 seconds and then reconnect. Turn the printer on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on.

How do I clear the memory on my HP printer?

Delete Job in Print QueueClick the Start button, then type “printer” into the search box. … Double-click the HP LaserJet printer icon to open the print queue.Click on each job that you want to erase from the print queue, then click “Delete.”Press the “Enter/Menu” button on the printer’s control panel.More items…

Why is my HP printer not printing?

SOLUTION 1: Check HP Printer Status 1) Make sure your HP printer has enough paper in the paper tray. If there is paper then make sure none of it is stuck or jammed in the paper feed. … New HP printers will easily display the ink levels or if there is an ink issue on the front screen of the HP printer.

How do I troubleshoot my HP wireless printer?

Troubleshoot Wireless Printer ProblemsCheck the basics.Set your printer as the default printer.Restart all your devices.Run the Printing Troubleshooter.Check Router settings.Update router firmware.Disable VPN connections.Make printer IP address static.More items…•Oct 17, 2019